Commitment to Serve

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beverly More Customer Care
With the expansion of Freeman's customer base over the years, customer services have become a substantial line of business.

Freeman's most valuable asset is unquestionably its customers, an elite list whose security requirements are among the most demanding in the world. To attract such a loyal group of clients, the quality and features of Freeman's services naturally play an important role in the decision making, but our outstanding service and support capabilities are equally responsible for nurturing and building long-term relationships.

Anticipating the challenges of growth, Freeman established the Office of Field Operations to serve as the company's primary interface with customers. It is responsible for understanding customers' business requirements and advising them on how Freeman's products and services can best meet both established and emerging needs. Within this organization resides not only the company's field sales force but also the Customer Services operation, a line of business that consists of three categories: education, customer support, and consulting services.

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Exceeding Expectations Why compromise when it’s so easy to have it all? In addition to the standard features of other security companies, Freeman gives you added protection with additional insurance and a risk and safety evaluation of your site. You’ll also receive guaranteed training and constant updates to protocols.

  • 24 Hour Customer Service
  • Laser Bar Code Scanners
  • Qualified Instructors
  • Partnering with you



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